FAQ: My activation code is not working. What am I doing wrong?

by Phil A.

When first creating your account, an automated e-mail will be sent to your e-mail address providing you with alternate ways to activate your account:

1) An activation code which you can enter into the appropriate field when you next log into your account

2) An activation link


When using option 1 to activate your account, please note that the activation code that you enter must match exactly what is provided within your activation e-mail.  If you choose to copy and paste the activation code, please ensure that there are no extra spaces either before or after the code, as these will be seen as extra characters by our system, and thus will not be accepted.  

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