FAQ: Why is my password not being accepted?

by Phil A.

Whenever creating a new password for your account, you must ensure that all of the following criteria are met in order for your password to be accepted:  

- At least 1 capital letter (A, B, C, etc.)

- At least 1 lower case letter (a, b, c, etc.)

- At least 1 symbol or number (1, 2, 3, !, %, &, etc.)

- Between 8 and 20 characters

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk