Tip: Things to keep in mind when adding a language pack to your survey

by Phil A.

After adding a language pack to your survey, you should also make sure to complete the following items before activating it: 

1)  Upload a logo: Each individual language pack for a survey asks you to upload a logo that you would want to appear in the top-left corner of both your survey invitation and survey interface.  Otherwise, a "No Logo"  image will be shown for these language packs.

2)  Enter and confirm your translations:  For any custom question or answer that you have created for your survey, you will be asked to enter translations for them.  If one of your questions shows a "warning" icon next to the question in the "Languages" page, then you will be unable to activate your survey until this has been completed

3)  Set invitation rates (Universal Code or legacy code):  Each language pack requires its own set of invitation rates.  By default, a 2% invitation rate for Desktop will be set for new surveys.

4)  Activate your language packs (Universal Code or legacy code): In addition to setting invitation rates for the different language versions of your survey, individual language packs for your survey also need to be activated through the iPerceptions platform.  

5)  Obtain and implement the iPerceptions code specific to this language pack (Universal Code or legacy code):  iPerceptions code needs to be implemented on your website in order for survey invitations or comment cards to be shown to your visitors.  If you are using the iPerceptions Universal Code, this code can be used to manage all of your iPerceptions projects.  If you are still using a legacy version of the iPerceptions code, each language pack for your survey will have its own dedicated iPerceptions code.  Do not implement the same iPerceptions code on all different language versions of your website.  

 

______

UPDATED: October 15 2015

 

The following updates have been made to this article, with different links being provided dependent on whether you are using the iPerceptions Universal Code, or if you are still using a legacy version of the iPerceptions code.  

1.  With the advent of the iPerceptions Universal Code, the following must be kept in mind:

- Only one code needs to be implemented to manage all of your iPerceptions projects

- Invitation rates for the different language versions of your surveys can be managed through the Invitation triggers that are programmed for your survey.  

- Different language versions of your projects can be activated and deactivated through the use of Invitation Triggers.  

2.  Newly-created iPerceptions surveys now have a default invitation rate of 2% for Desktop and 0% for Mobile and Tablet.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk