iPerceptions Comment Card Documentation

by Phil A.

Whereas iPerceptions Certified Surveys and Custom Survey use a random sampling methodology to gather a representative sample of your website visitors and their experience on your website, Comment Cards use a passive, user-initiated methodology where visitors can choose to provide feedback at any time they wish without the need of survey invitations.  In tandem with surveys, Comment Cards can help to gather targeted and actionable feedback regarding your visitors' experience.

Please find attached a document which provides an overview of the methodology used for Comment Cards, as well as instructions and FAQs to help you get started with the implementation process.

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