Change the order of your questions by activating the sorting feature found at the top of the Research Setup page. Once this feature is enabled, drag and drop your question to the desired position.
For Certified Surveys
Questions cannot be placed before the “Device” and “Source” questions. These are hidden questions that are auto-populated for each respondent.
Questions also cannot be placed before, or in the middle of, the 4Q Framework of questions:
- Overall Experience (ID-1)
- Purpose of Visit (ID-2)
- Task Completion (ID-3)
- (most positive aspect of site visit?)
For Custom Surveys
Questions cannot be placed before the “Device” and “Source” questions, which are hidden questions that are auto-populated for each respondent.
For Comment Cards
The order of the questions in Comment Cards cannot be modified.
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