Reordering Questions in your Survey

by Phil A.

The order of the questions in your survey can be modified using the Up / Down arrows provided at the left of the question:

 

Reordering_Questions.png

 

 

However, keep in mind the following when modifying the order of the questions in your survey: 

 

For Certified Surveys

Questions cannot be placed before the “Device” and “Source” questions, which are hidden questions that are auto-populated for each respondent. 

Questions also cannot be placed before, or in the middle of, the 4Q Framework of questions:

  • Overall Experience (ID-1)
  • Purpose of Visit (ID-2)
  • Task Completion (ID-3)

 

For Custom Surveys

Questions cannot be placed before the “Device” and “Source” questions, which are hidden questions that are auto-populated for each respondent.  

 

For Comment Cards

The order of the questions in Comment Cards cannot be modified.  

 

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