By default, when first entering the Text Mining tool, no filters will have been applied and you will be looking at all of the open-ended feedback that you have collected. However, you can choose to filter this feedback based on answers that have been provided by your respondents for close-ended questions in your survey (e.g. Single-Select, Multi-Select, Set-of-Ratings, etc.).
Within the “Respondent Segmentation” menu, specify the survey answer(s) that you would like to use as a filter, and then click the “Update” button provided to apply your selections:
You can review the filters that are currently applied to your open-ended feedback by returning to this menu, and finding the items which are shown in orange:
By looking at the "Total Comments" count provided to the right of the "Update" button, you can keep an eye on the number of open-ended responses which meet the criteria that you have set.