Search Your Open-Ended Feedback Using Keywords

by Phil A.

Within the “Filter Segment” menu, you have the ability to filter your open-ended feedback based on specific keywords by using the “Open Text Search” bar provided:



You can search for multiple terms at the same time by simply entering the first term you would like to use, hitting “Enter”, and then repeat these steps for each keyword you would like to use in your search. 

Once you have entered your desired search terms, click the “Update” button provided to apply your keywords to the list of open-ended comments listed in the table below. 


NextCreating Categories for Your Open-Ended Feedback

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