Through its “Trended”, “Ranked” and “Priorities” tabs, the “Data Mining” tool provides multiple ways for you to analyze your close-ended data in both trended and aggregate format.
Select the metric that you would like to examine. Some examples of the metrics you will find within this menu, when using an iPerceptions Certified Survey, will be “Overall Experience” (average rating on 0 – 10 scale), “Task Completion” (% who answered Yes), as well as “# of Respondents”.
Select the dimension / group by which you would like to examine the metric you selected in Menu 1. “Purpose of Visit” is an example of a dimension you will find within this menu when using an iPerceptions Certified Survey, while a “Total Sample” option will also be provided if you would to analyze the metric you selected in Menu 1 for all of your respondents combined.
After making your selections, click the “Update” button provided, and your changes will be applied to the data provided:
UPDATED: December 4 2015
This article was updated to reflect our new platform navigation being released on December 4 2015. Check out this article to learn more about this update. This reporting tool was previously named "Trending".