Using the "Response Rates" Tool

by Phil A.

Available with every iPerceptions plan is the "Response Rates" feature, which allows you to monitor the following automatically-collected data for your survey (for whichever time period you select):  

- Number of invitations served

- Number of invitations that were accepted

- Number of surveys that were started

- Number of surveys that were completed

- Median time to complete your survey

- Mean time to complete your survey

 

You are also able to view the following rates on a trended basis to view any fluctuations in your survey statistics:

- Average Response Rate: (Number of completed surveys / Number of invitations served)

- Average Start Rate: (Number of surveys started / Number of invitations served)

- Average Acceptance Rate: (Number of invitations accepted / Number of invitations served)

 

Get startedSelecting a Time Range

 

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UPDATED: December 3 2015

This article was updated to reflect our new platform navigation being released on December 4 2015.  Check out this article to learn more about this update.  This reporting tool was previously named "Survey Statistics".

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