FAQ: I know invitations are being served to my visitors, but the "Number of Invitations" counter is not updating. How come?

by Phil A.

The "Response Rates" tool only updates every time a response is collected for your survey, including the "Number of Invitations" counter.

 

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UPDATED: December 3 2015

This article was updated to reflect our new platform navigation being released on December 4 2015.  Check out this article to learn more about this update.  This reporting tool was previously named "Survey Statistics".

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