FAQ: Do I implement the same iPerceptions JavaScript and files for multi-lingual Comment Cards?

by Phil A.

UPDATE: MAY 5 2015

Please note that the content in this article focuses on a legacy version of the iPerceptions code, and as such may no longer be applicable.  To learn more about our Universal Code, please check out this section of our support forum, as well as this section for more information about implementing the Universal Code.

 

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No you do not.

Each language pack that you add to your Comment Card requires its own set of files and JavaScript. To obtain the files for each of the language packs for your Comment Card, simply use the “Language” drop-down menu provided in the top-right corner of the “Collect” page for your Comment Card, apply your desired modifications for this language, then click the “Download All Files” button.

Overall, the English version of the iPerceptions JavaScript needs to be implemented on the English language version of your website, the French JavaScript needs to be implemented on the French language version of your website, etc.

Starting at the iPerceptions Professional plan, you have the option to add our “Implementation Support” professional service where we can provide a customized iPerceptions JavaScript and files for your Comment Card for a more standard implementation process. Please feel free to reach out to our Sales team for more information at 1-866-669-5499 (then select “Sales” when given the option), or you can click here to schedule a meeting.

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