FAQ: What questions are classified as “Metrics” and “Dimensions” in the Monitoring tool?

by Phil A.

Metrics: Includes all rating questions in your survey (e.g. Overall Experience, ‘Experience Tracking and Optimization’ attributes), and will also include Task Completion, as well as number of respondents.

Dimensions: Include questions that are more commonly used to segment your respondents, like demographic questions, and the Purpose of Visit question.   

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